FAQs

FAQs

Seri Harmoni Operation Hours

Your dedicated team will be available at your service from:
Monday-Sunday
8:00am to 6:00pm

What is a Heavy Cargo Logistic company?

Heavy cargo logistic is a service used by companies that have a requirement to transport goods with payload weight of 36,000kg to 65,000kg. This requires specific management as well as equipment to ensure safety of the goods and personals during loading, transporting and also off-loading.

Why are shipping rates so changeable?

There are many different reasons why shipping rate changes. However there are three major reasons.

1. Bunker Fuel costs. This is a floating surcharge that the due to the rise and fall of oil prices.

2. Specification of items. Some goods require more attention than others to ensure the safety and portability.

3. Return to base. Cost will be higher if the carriage is empty for it’s journey back to base. That’s the reason why we have a team to monitor and schedule the best route to reduce as much cost as possible for our clients.

What are the usual methods of freight payment?

Most freight payments are made with a Company bank transfer. Payment is expected prior to items being released or delivered unless credit terms are in place.

What can I do to help prevent delays to the transportation?

We have a team of professional that would be assisting the entire process of transportation. We also used state of the art tracking system that allows us and you the client to monitor the progress. This will allowing loading and offloading team to prepare of the arrival thus saving time and reduces potential delays. In case of a breakdown, we also have backup prime mover and also mobile repair team. This will reduce the risk of delays.

What can I transport?

You can almost transport anything that is not illegal. Our team of consultants with seasoned experience will be customizing with the best solution for your needs.

How is changeable weight calculated?

Just give us all three dimensions and we will calculate the chargeable weight for you.

Do you have a warehouse where I can drop off the cargo?

Yes, we have receiving hubs near most ports and major cities. Please let us know your cargo location and we will advise you the closest hub.

More questions?

Get in touch

Seri Harmoni Haulage Sdn. Bhd.
Cheras • Malaysia

info@seriharmoni.com
Tel: +60390749999 / +60390769999
Fax: +60390766888